Return Policy

Overview

At ALAMDHE, we strive to provide our customers with high-quality clothing and exceptional service. To ensure a smooth shopping experience, please review our return policy below:

1. Eligibility for Returns:
   • Returns are only accepted if the product received is incorrect or damaged.
   • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
2. Incorrect or Damaged Items:
   • If you receive an incorrect or damaged item, please contact our customer service team within 7 days of receiving your order.
   • Provide your order number, a description of the issue, and photographic evidence of the incorrect or damaged item.
3. Return Process:
   • Once your return request is approved, we will provide you with a return shipping label.
   • Please securely package the item and include the original receipt or proof of purchase.
   • Ship the item back to us using the provided return shipping label.
4. Refunds:
   • Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
5. Non-Returnable Items:
   • Items that are not eligible for return include, but are not limited to, sale items, gift cards, and items marked as final sale.
6. Exchanges:
   • We do not offer exchanges. If you need a different size or color, please return the incorrect or damaged item for a refund and place a new order.
7. Contact Information:
   • For any return inquiries, please contact our customer service team at [customer service email] or [customer service phone number].

Thank you for shopping with ALAMDHE. We appreciate your understanding and cooperation.